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Support

From choosing the right backpack to advice on caring for your purchase our support section is here to offer advice on all things Lowe Alpine.

Hopefully you'll find everything you need in this section, but if not you can always get in touch and ask us directly,

FAQS

Got Questions? Start Here
FAQS

Contact Us

Need to ask us something? Use our contact form or give us a call
Get in Touch

Orders and Shipping

When will your new kit arrive? Check here for shipping details
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Returns and Warranty

We pride ourselves on making backpacks that last, but if something does go wrong with your new bag we're here to help.
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CSR

The environment that we climb, run, hike and bike in is important to us and we understand the impact we have on it.
Find Out More

Privacy & Cookie Policy

What you need to know to understand how we collect, use, and store your personal data.
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Join the Lowe Alpine® Mailing List

Get the latest backpack news, advice and product information. We typically send 1 email per fortnight and you can unsubscribe at any time. We take your privacy very seriously and will only send you emails that we consider of genuine interest.

For more information please refer to our privacy notice.